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Here is a list of Frequenty Asked Questions:

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Where can I get support/ask questions about the BillWize app?

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Can I try BillWize before purchasing?

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Where can I get support/ask questions about the

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BillWize app?

The official support portal (Yes, we're using Jira (smile)) is accessible here: https://support.jaanga.ca

Can I try BillWize before purchasing?

Our app is in beta release, and all features are free to useapplication includes a free trial to use all the features. Try them out and let us know your thoughts as we continue to refine and improve. Your feedback matters!

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We are in the process of finalizing our roadmap, addressing improvement requests, and managing our backlog. Once this setup is complete, we will provide you with access to the detailed roadmap.

I don’t see any worklogs when creating an invoice

If you selected a date range and a contract and you still don’t see your worklogs. Verify that you have :

  • Browse projects project permission for the project that the issue is in.

  • If issue-level security is configured, issue-level security permission to view the issue.

  • If the worklog has visibility restrictions, belongs to the group or has the role visibility is restricted to.

Learn more about our work time importation

Still have a doubt? Click here to submit your own question.